How to access emails on a personal device
Modified on: Mon, 4 Mar 2024 2:20 PMOur Trust uses Microsoft 365, therefore we only support the Microsoft Outlook App.
Pre-requisites
To ensure personal devices are secure to access Trust data, we require the following to be set up.
Microsoft Authenticator
Microsoft Authenticator
Outlook App Installation and Configuration
1. Download the latest version of the Outlook App
| Android Phones | Apple Phones |
The icon should look like the image below:
2. Follow the instructions to register your device as per below.
iOS (Apple Devices)
Please follow the steps on the screen when opening Outlook and you can follow the steps through to register your device.
Android (Samsung & Huawei Devices)
Please follow the steps on the screen when opening Outlook and you can download the Company Portal (shown below) to then follow the steps through to register your device.
3. When opening Outlook for the first time, you will be prompted to restart the app and open it again.
4. Creating a PIN
To protect data on the Outlook App, you need to set a 6 digit PIN.
This will:
- automatically ask again if you don't open the app for more than 30 mins.
- wipe data on the Outlook App if you get your PIN wrong more than 5 times.
If you have an Personal Account already set up
1. If you have an account already, within the OUTLOOK app Please click the add new account button.
2. Click " Add Account "
3. Enter your " Email Address. "
4. Authenticate with " Microsoft Authenticator. "
5. Your account should be shown on the left-hand side pane with a Microsoft 365 Logo.