General
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Collecting Secure Printing
This guide is to be used at Paternoster School for collecting secure printed jobs using the Secure Printing Guide. To collect your secure printing > Click on 'Quick Print Release' Click on your name / class Enter your password > Click 'Done' > Click 'OK' You can now see all your print jobs, you can either select the print jobs you would like to print, or click 'Select All' Once you have selected the print job, you can 'Delete', 'Preview', or change 'Print Settings' for the job, and then click 'Print'
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Loading Paper into the Paper Tray
Adjust the side and end fences according to the paper size. When loading paper larger than A3, also change the position of the auxiliary side fence. Do not stack paper over the limit mark. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur. Load paper into every tray in the same way. In the following example procedure, Tray 2 is used. Pull the tray out carefully. While pressing the release lever of the side fence, slide the side fences outward. To load paper larger than A3, pull the tray out completely and then change the positions of the two auxiliary side fences. Press the concave part to distort the auxiliary side fence (1), and then take it out of the tray (2). Put the auxiliary side fence into the groove for the paper size to use. *1 You do not need to use the auxiliary side fence when loading B4 paper. Change the position of the auxiliary side fence in the back in the same way. While pressing the release lever of the end fence, slide the end fence outward. If the end fence is fixed with the stopper, rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar object and remove the stopper. Square the paper and load it with the print side facing up. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once. Do not stack paper over the limit mark. While pressing the release lever, adjust the side and end fences to the paper size. Do not leave spaces between the paper and fences. To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and then tighten the fixing screw by rotating it 90 degrees clockwise with a coin or similar object. If you will not fix the end fence, put the stopper in the position as shown in the illustration, and then rotate the fixing screw 90 degrees clockwise with a coin or similar object. Push the tray in the original position carefully. To return the completely pulled out tray to the original position, push the tray straight in. If the paper tray is damaged, it may cause a paper jam. Also, if you push the tray forcibly, the side fence of the tray may be moved.
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How to Troubleshoot Common Printer Problems
Below are a few ways in which you can troubleshoot common Papercut issues: Check you are signed into the Print deploy Client 1. Navigate to the task bar, click the up arrow, right click on the printer icon and select 'View my Printers.' 2. When 'View my printers' has been selected a program will start asking for you to sign in with your Microsoft 365 credentials (This includes your full email address and password,) if you are already signed into this portal then close this window. Refresh the printers 1. To refresh your printers select the up arrow on the taskbar, right click on the printer icon and select 'Refresh my printers now,' Once the printers have refreshed restart the application that you're trying to print from and try to print your document again. Check you have signed in with the correct username 1. If you have recently changed your first or last name your Print Deploy Client may still be signed in as the older username which will redirect your documents to your old print queue, to view your registered username select the up arrow on the taskbar, right click on the printer icon and select 'View my Printers' 2. Once the Print Deploy Client has opened in bottom right hand corner you will see your first and last name, If these names are not valid to your exisitng email address then contact SAND IT service: ITHelpdesk@sandmat.uk.
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How to Assign a Fob to the Printer Account
1. Scan fob to printer ] 2. Tap fob on the Printer it should then look like this 3. Enter Your email address as it is when you login into the account. 5. click ok on the fob is connected button
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How to set a PIN on the Printers
1. Go to https://print.sandmat.uk:9192/user/ 2. Click Advanced 3. " Continue to print.sandmat.uk (unsafe) " 4.Click Sign in with Microsoft. and enter your Email Address and Password. 5. Click on " Change details Tab" 6. Click Generate Number. 7. Take Note of the Generated Number and use it to Login to the Printer. Note - You can Click this button as many times as you like until you can find one that you can easily remember alternative contact the ITHelpdesk if there is a specific Pin you would like.
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Registering Your Fob and Setting Up A PIN on PaperCut
You can register your access control fob on the PaperCut system, which means you can scan your fob on the photocopiers to release your print jobs instead of entering your PIN. This guide will show you how to register your fob for the first time so that you can begin to use it. 1. Register the fob at the printer You can do this at any photocopier. Present your fob to the RFID reader on the copier. It will look something like this, depending on the model: When you present a new fob that is not registered, you will be asked to sign in to PaperCut to associate that fob with your account. Once this is done, you may then log into any printer at SAND Academies Trust by presenting your fob. 2. Setting a PIN as a backup You may also choose to set a numeric PIN as another way of signing into the printers. To do this, use a computer to go to the PaperCut portal: PaperCut Login for SAND Multi Academy Trust (sandmat.uk) Note: when signing into PaperCut using the above link, you may be presented with the following warning in your browser: For this website only, it's OK to ignore this warning -- click on the 'Advanced' button, and then click 'Continue to print.sandmat.uk'. You should see the PaperCut sign-in screen. You should click 'Sign in with Microsoft': Once you are logged into PaperCut, click on 'Change Details' On the next screen, click 'Generate number' as below. This will create a random PIN that can also be used to sign into the printers if you don't have your fob available.
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Scanning To Onedrive
1. Login to the printer like you normally would when you print and Place Document into the Feed Tray (on top) or the Flat Bed 2. Select "Scan" instead as outlined below. 3. Select "Scan To OneDrive" As highlighted Below 4. Select the Scan settings on the right-hand side of the screen and optionally select a file name so its easier to find in the folder Press Start when ready 5. You Should receive an email (From: Scans@Papercut.com) within 3 Minutes asking you to connect your Printing account to your OneDrive Note: This is a One-time thing. 6. You should Find the file located in your OneDrive under /Apps/Scans For Onedrive/ (image)
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How to Release Print Jobs to the Printer remotely
1. Navigate to the My apps dashboard and select the Papercut User Dashboard button Highlighted below 2. Login with your microsoft account 3, Click Print Job Release on the Left has Pane 4. Select the Print Job you Printed by selecting Release All 5. Select the Printer which is nearest to you. Ensure that you right click one as it may Release to a different Location across the MAT 6. Send a Pupil or go and collect your paper directly from the printer.